Privacy Policy

1. Introduction

SalesLab AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thesaleslabai.com and use our AI-powered sales training platform.

2. Information We Collect

• Account Information: Name, email address, and password when you register.
• Payment Information: Billing details processed securely through Stripe. We do not store full card numbers.
• Usage Data: Roleplay sessions, objection drill results, scores, and platform interactions.
• Device & Log Data: IP address, browser type, operating system, and pages visited.
• Communications: Emails or messages you send us.

3. How We Use Your Information

• Provide, operate, and improve SalesLab AI services.
• Process payments and manage subscriptions.
• Personalize your training experience and track progress.
• Send transactional emails and, with consent, marketing communications.
• Monitor platform security and prevent fraud.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share data with trusted third parties solely to operate our service, including:

• Stripe – payment processing
• Anthropic / OpenAI – AI model infrastructure
• Analytics providers – aggregated, anonymized usage data
• Legal authorities – when required by law

5. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and support authentication. You can control cookies through your browser settings, though disabling them may affect functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support@thesaleslabai.com.

7. Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

SalesLab AI is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your location, you may have rights including access, correction, deletion, and data portability. Contact us at support@thesaleslabai.com to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

• Email: support@thesaleslabai.com